Membership and Events Director at AmCham Abu Dhabi

Job Announcement: Membership and Events Director at AmCham Abu Dhabi

AmCham Abu Dhabi (the trademark of the American Business Group of Abu Dhabi) is a member of the global network of American Chambers of Commerce. The AmCham Abu Dhabi mission is “To promote commerce, investment and goodwill between the United States of America, the membership, the Emirate of Abu Dhabi and the United Arab Emirates.” AmCham Abu Dhabi is an independent, not-for-profit association comprised of Fortune 500 corporations, small and medium sized companies and prominent business leaders and entrepreneurs. Through the support of its members, AmCham Abu Dhabi has become the recognized voice of U.S. business in Abu Dhabi, UAE. To learn more, visit www.amchamabudhabi.org  

Position:  Membership and Events Director

Reports to: Managing Director (MD)

Summary: The Membership and Events Director is responsible for developing and growing AmCham Abu Dhabi’s membership and managing our membership services. Major areas of responsibility include: marketing and business development, event management, membership recruitment and retention, membership relations and service, database management and reporting, budgeting and communication.

Responsibilities:
Marketing

  • Manage marketing activities that are intended to attract and retain members.
  • Prepare marketing materials and presentations for meetings with prospective members and strategic partners.
  • Organize and attend meetings with prospective members in consultation with the Managing Director and Membership Committee Chair.
  • Identify and implement, under the supervision of the Managing Director, new streams of revenue such as the implementation of new products and services to members.
  • Develop and produce various membership and marketing materials and business development and marketing plans.
  • Identify prospects.  Write reports on business development activities.
  • Obtain and manage sponsorship opportunities for members and events.
  • Coordinate with Communications Coordinator/Manager regarding social media marketing efforts related to membership recruiting activities.
Membership Relations
  • Develop, manage and ensure fulfillment of member programs, including the Business Visa Referral Program with the U.S. Embassy in Abu Dhabi.
  • Work with the Managing Director and Membership Committee Chair to plan recruitment endeavors and membership events, and evaluate member benefits.
  • Manage member application process and maintain document control procedures. Adhere to By-Laws and Constitution regarding Membership criteria.
  • Maintain excellent relations with all corporate and individual members.
  • Respond to member inquiries in a timely and professional manner. Keep members informed through electronic and other communications.
  • Oversee surveys.
  • Manage member discount program.  Locate and identify vendors whose products and services contribute to the success of membership program.
  • Identify members for corporate member spotlight.
Database Management and Reporting
  • Track membership information and maintain database.  Adhere to best practice in data protection.
  • Review monthly status reports to the Managing Director.
  • Provide all membership documents and reports related to annual audit, monthly board of directors meetings and annual general meeting of members.
  • Ensure all electronic and hard copy documents are kept up to date and properly filed.
  • Maintain up to date membership information on website.
  • Develop and maintain Membership Procedure Manual.
Events
  • Oversee the design, implementation and maintenance of event platforms for delivering AmCham Abu Dhabi programmatic content in a way that is accessible, cost-effective, and consistent with the organization’s mission, policies and standards.
  • Develop event strategy that demonstrates continued evolution of key events, including sponsorships.
  • Responsible for overseeing the planning and delivery of programmatic content through events and related channels.
  • Determine how event is to be marketed/sold/advertised.
  • Work closely with the Managing Director to design engaging and effective content across all events, including speakers and partners.
  • Maintain strong internal and external communications with all event stakeholders.
  • Identify and build relationships with community, civic and corporate leaders as an integral part of prospect development and engagement in AmCham Abu Dhabi’s revenue generating programs and events.
  • Direct Programs Committee to ensure the highest quality events, including branding, display and content.
  • Communicate and set expectations clearly and appropriately.
  • Provide ongoing growth and development by motivating, developing, and directing Events Coordinator.
Budgeting and Finance
  • Develop membership budget figures and prepare & manage events budgets to achieve event goals within budget parameters.
  • Work with the Managing Director to annually review dues structure and other membership fees and programs.
  • Coordinate annual membership renewal invoice process with Accounting and Membership Manager
  • Work closely with the Accounting and Membership Manager.
Communication and Administration
  • Oversee the publication and distribution of the annual membership directory either in house or through a qualified contractor.
  • Contribute to the development and implementation of operational, management, event, strategic and IT plans.
  • Develop and edit communications to members.
  • Work with various Committees as requested.
  • Develop and maintain excellent working relationship with AmCham Abu Dhabi staff, volunteers, and interns. 
  • Manage internship programs.
  • In absence of Managing Director, manage office, staff and programs.
  • Perform other duties and special projects as assigned.

Qualifications:

  • Bachelor degree from an accredited university and a minimum of 7 years work experience.  Post-graduate degree will be given consideration.
  • Native English speaker with excellent oral and written communication skills. Knowledge of Arabic a plus.
  • Highly motivated self-starter with previous business development, recruitment or marketing experience.
  • Ability to manage multiple projects and work with cross-functional teams under tight deadlines. Must be willing to work evenings and weekends, when needed.
  • Flexible team player with strong strategic, organizational and planning skills.
  • Excellent oral and written communication skills.  Superior interpersonal and presentation skills.
  • Strong computer skills with various applications, including publication software and database management. Proficient in Windows and MAC as well as Microsoft Office and Google applications.
  • Demonstrated ability to build and maintain relationships with a wide array of people from diverse backgrounds including business, government and non- profit organizations.  Able to work in cross-cultural environment and interface with high level US and UAE government officials.

Salary Range:
AED 20,000 – 25,000 per month depending on experience.

Application Process:
Applicants should provide a cover letter, resume or CV, and three references. The materials should be sent via email to admin@amchamabudhabi.org. Only short-listed candidates will be contacted.